We respect your privacy and do not collect cookies or engage in any form of tracking. Our platform does not utilize third-party analytics, nor do we collect IP addresses. Your activities remain anonymous while using our service.
Exchange rates are dynamic and may fluctuate based on market conditions. As a result, the amount you receive could be more or less than expected at the time of your transaction. We recommend checking the rates frequently to ensure you are aware of any changes before completing your exchange.
If you wish to cancel a transaction before sending funds, you do not need to take any action. Your transaction will not proceed until you confirm the transfer, allowing you to make changes or decide not to exchange at all.
VigorSwap is an aggregator for multiple protocols & exchanges, we do not receive or send coins, but provide our users the best rate for the exchange by compiling other exchange protocols, any AML or legal inquiries should be made to them.
In the event we receive a lawful request that meets our jurisdictional protocols (Please see our contact page and send us the information), The most we will be able to provide is the address used, however this is already on the blockchain and is publically available. Regarding AML, Because our service aggregates multiple protocols and services, we do not control the coins users send or receive. For any AML inquiries, it is best to reach out directly to our service partners. If necessary, we will block any blacklisted addresses from future transactions on our platform should we receive a legal request breaking AML laws.
Please note that we are unable to issue refunds once funds have been sent. We work with a variety of aggregators and protocols to facilitate exchanges. If you mistakenly enter an incorrect recipient address, we may be able to alter the output, but you must contact us immediately for assistance.
We require only your cryptocurrency address to facilitate transactions and do not collect IP addresses or use third-party analytics. We typically store exchange data in our database for up to one month, depending on storage capacity. Your privacy is our priority, and we strive to maintain the highest standards of security and confidentiality.