Terms & Legal

Cookies & Tracking

We respect your privacy and do not collect cookies or engage in any form of tracking. Our platform does not utilize third-party analytics, nor do we collect IP addresses. Your activities remain anonymous while using our service.

Rates

Exchange rates are dynamic and may fluctuate based on market conditions. As a result, the amount you receive could be more or less than expected at the time of your transaction. We recommend checking the rates frequently to ensure you are aware of any changes before completing your exchange.

Cancellation

If you wish to cancel a transaction before sending funds, you do not need to take any action. Your transaction will not proceed until you confirm the transfer, allowing you to make changes or decide not to exchange at all.

Legal Compliance

VigorSwap is an exchange of crypto currencies, providing users the best rate for the exchange by conducting non custodial swaps, as we are unable to stop anyone from using our service, additionally our jurisdiction does not require us to collect KYC or AML for exchanges

Refunds

Please note that we are unable to issue refunds once funds have been sent. We work with a variety of aggregators and protocols to facilitate exchanges. If you mistakenly enter an incorrect recipient address, we may be able to alter the output, but you must contact us immediately for assistance.

Privacy Policy

We require only your cryptocurrency address to facilitate transactions and do not collect IP addresses or use third-party analytics. We typically store exchange data in our database for up to one month, depending on storage capacity. Your privacy is our priority, and we strive to maintain the highest standards of security and confidentiality.